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RETURN POLICIES

Our Business

A&M Moto Toys LLC was first established back in 2022 as a means of creating the best type of store for motorsports enthusiasts. Our goal has always been to inspire a sense of creativity and entrepreneurship, and be more than your average motorcycle shop. That being said, we are always willing to work with you to ensure you are taken care of.

Each of our staff members is a motorcycle and electric e
Bike/EUC lover with years of experience, who is able to offer you the best advice regarding your needs. Stop by our store today and talk with our friendly staff to learn more about what we can offer you.

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We will do our best to take care of you, as we know the feeling how the old fashioned dealers locally don't treat their customers right. Our goal at A&M Moto Toys LLC is to ensure that you leave our shop feeling like you were taken care of with the utmost respect and care.

Returns

How It Works

Credit Card: Credit/Debt Cards are not instant, they take time so please give up to 10-15 days for returns to be posted to your account.

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Affirm:

Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR or 4 interest free payments of $200 every 2 weeks.

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For more information please check out Affirms website at: https://www.affirm.com/how-it-works

 

Moto Gear, and Apparel: All gear is sold AS-IS. Returns will be by a case by case basis. Sorry a few customers ruined our generous return policy. So we have changed it but will indeed look at each case individually and determine what course of action can be taken if any. 

 

Parts: All parts sold AS-IS. Returns will be by a case by case basis. Sorry a few customers ruined our generous return policy. So we have changed it but will indeed look at each case individually and determine what course of action can be taken if any. 

 

Electric Dirt Bikes / eBikes / EUC's: These are sold AS-IS with manufacture warranty only. All Pre-Orders/Orders will have a 15% restocking fee. We will work with you and the manufacture to resolve any issues.

 

Electric Dirt Bikes / eBikes / EUC's / Batteries: These are sold with only a manufactures warranty. We will work with you and the manufacture to help resolve any issues you may have. It's very rare for a battery to go bad during the manufactures' warranty period but we are here to help you should the manufacturer/importer be hard to get a hold of.

 

Special Orders: There is NO return on special orders. A special order is anything that we need to order for YOU. These items are not kept in stock.

 

Pre-Orders: All Pre-Orders will have a 15% restocking fee.

 

Affirm Financial Company: We do not control how affirm scores you for credit worthiness and the APR they assign you. All financing through Affirm is between you and Affirm and we have no control, contact or ability to assist you should you have an issue with Affirm.

For issues call affirm at: (855) 423-3729

A&M Moto Toys LLC Promise

Our Promise

We at A&M Moto Toys LLC promise to our customers to try and make it right. We believe every issue should be examined by a case by case bases. We will try our hardest to take care of you.

Our Shipping Policy

Important Details

The customer is responsible for return postage on all purchases. Items must be returned in original packaging, manuals, instructions, stickers, and hardware. Please contact us if you are unsure, have questions or concerns on a product before purchasing. contact@ammototoys.com 

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