Return Policies
Our Business
A&M Moto Toys LLC was first established back in 2022 as a means of creating the best type of store for moto sports enthusiasts. Our goal has always been to inspire a sense of creativity and entrepreneurship, and be more than your average motorcycle shop.
Each of our staff members is a motorcycle and electric eBike/EUC lover with years of experience, who is able to offer you the best advice regarding your needs. Stop by our store today and talk with our friendly staff to learn more about what we can offer you.
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We will do our best to take care of you, we know the feeling how the old fashioned dealers locally don't treat their customers right.
Returns
How It Works
Credit Card: Credit/Debt Cards are not instant, they take time so please give up to 10 days for returns to be posted to your account.
Moto Gear, and Apparel: We offer a 30-day money back guarantee. Just bring in the unused product in the original packaging with ALL tags still on the product along with a receipt and after our team examines to make sure it's in new condition we will refund you in the method you had paid up to $100. Amounts over will be issued a check (We do NOT keep large sums of cash on hand)
Parts: All parts have a 15-day return. They must not have been used and still in the original packaging with all original instructions, stickers and other material. Bring in your receipt and you will be refunded in the method you had paidup to $100. Amounts over will be issued a check (We do NOT keep large sums of cash on hand)
Electric Dirt Bikes / eBikes / EUC's: These are sold AS-IS with manufacture warranty only. All Pre-Orders/Orders will have a 10% restocking fee. We will work with you and the manufacture to resolve any issues.
Electric Dirt Bikes / eBikes / EUC's / Batteries: These are sold with only a manufactures warranty. We will work with you and the manufacture to help resolve any issues you may have. It's very rare for a battery to go bad during the manufactures warranty period but we are here to help you should the manufacture/importer be hard to get a hold of.
Special Order's: There is NO return on special orders. A special order is anything that we need to order for YOU. These items are not kept in stock.
Pre-Orders: All Pre-Orders will have a 10% restocking fee.
Affirm Financial Company: We do not control how affirm scores you for credit worthiness and the APR they assign you. All financing through affirm is between you and affirm we have no control, contact or ability to asset you should you have an issue with affirm. For issues call affirm at: (855) 423-3729
A&M Moto Toys LLC Promise
Our Promise
We at A&M Moto Toys LLC promise to our customers to try and make it right. We believe every issue should be examined by a case by case bases. We will try our hardest to take care of you.
Our Shipping Policy
Important Details
The customer is responsible for return postage on all purchases. Items must be returned in original packaging, manuals, instructions, stickers, and hardware. Please contact us if you are unsure, have questions or concerns on a product before purchasing. contact@ammototoys.com